Features
A new Channel for your Bets:
Integration with your sportsbook, allowing AI to explain upcoming games and authorize previously registered players to request a bet, which is then forwarded to your structure for evaluation. Provides a smooth and secure user experience for bettors. Always with complete security and guaranteeing the player's identity
Informational AI and first level of support:
Answers questions about content accurately and efficiently. Ideal for answering frequent user questions and maintaining engagement, it directs your player to your portal and provides personalized explanations about your content and other games you offer.
Integration with your support:
It connects the player directly to your support team, integrated with your API support tool, maintaining the conversation on WhatsApp, to resolve more specific issues.
Simplified Deposits and Withdrawals:
API integration with your payment system for fast transactions, or adaptation of a new payment system while maintaining the same security framework already present in your other channels.
Active Campaigns
Implementation and management of targeted advertising campaigns to engage specific players via WhatsApp or another messaging tool. This increases reach and engagement with your target audience.
Data Analysis and BI:
Using your own data structure, you can analyze player behavior, create detailed profiles, calculate Lifetime Value (LTV) and Average Ticket. You can also create Business Intelligence dashboards to gain strategic insights or even develop AI that can suggest personalized actions.
Counter-additive monitoring:
By understanding communication and interaction patterns, according to the contracted functionalities, it detects possible addictive or risky behaviors, being able to issue alerts to the team, generate specific messages to players and other actions, complying with the corresponding legislation and creating a healthier environment.
Anti-fraud system:
Have AI working 24/7 to prevent fraud by configuring identifiers of risky behavior patterns.
The Advantages of
Being Multichannel
Increase the number of bets
Adopting Whatsapp and other communication platforms as a means of placing bets allows you to reach new levels and audiences.
Increase the average ticket
With closer interactions and assistance in the betting process, the player will have greater confidence in betting.
Generates efficiency and scalability
Serve thousands of users simultaneously, reduce the number of tickets and support costs, answer key questions and guide your players in an automated way.
24/7 availability
Your customer talks to the Virtual Assistant through the service channels you decide to hire, 24/7.