Privacy Policy

Introduction

This Privacy Policy describes how URLINKS TECNOLOGIA LTDA. ("Company"), owner of btbot, collects, uses, processes and protects the personal data of users who access and use its artificial intelligence-based bot services ("Service"). By using the Service, you agree to the terms set forth in this Privacy Policy.
Data Collected
The Company may collect and process the following types of data:
Personal Information: Name, email address, contact details and other information voluntarily provided by the user.
Usage Data: Information related to interactions with bots, including date and time stamps, messages exchanged, and preferences.
Technical Data: IP address, device type, browser type, operating system and location data (if permitted).
Cookies and Tracking Technologies: Data collected through cookies, beacons, and other tracking methods for analytics and personalization.
Purpose of Data Processing
The data collected is used for the following purposes:
3.1. Provide, maintain, and improve the Service.
3.2. Personalize user experience and improve the accuracy of AI bots.
3.3. Analyze usage trends and optimize system performance.
3.4. Detect, prevent, and address security threats or fraudulent activities.
3.5. Comply with legal obligations and regulatory requirements.
Legal Basis for Processing
The Company processes personal data based on the following legal grounds:
4.1. User consent when expressly provided.
4.2. Performance of a contract when data processing is necessary to provide the Service.
4.3. The Company’s legitimate interests in improving its services and ensuring security.
4.4. Compliance with legal and regulatory obligations.
Sharing Data with Third Parties
5.1. The Company does not sell or rent personal data to third parties.
5.2. Data may be shared with service providers and partners strictly for operational and analytical purposes.
5.3. Data may be disclosed to legal authorities if required by law.
Data Storage and Security
6.1. The Company adopts industry standard security measures to protect personal data.
6.2. Data is stored only for as long as necessary to fulfill its purpose or as required by law.
6.3. Users may request the deletion of their data by contacting the Company.
User Rights
Users have the following rights in relation to their personal data:
7.1. Right to access, correct or delete your data.
7.2. Right to withdraw consent to data processing.
7.3. Right to object to data processing based on legitimate interests.
7.4. Right to data portability, in accordance with applicable laws.
7.5. Right to lodge complaints with data protection authorities.
International Data Transfer
8.1. The Company may store and process data in different jurisdictions, ensuring compliance with GDPR, LGPD and other applicable laws.
8.2. When data is transferred internationally, appropriate safeguards will be implemented.
Changes to this Privacy Policy
9.1. The Company may update this Privacy Policy from time to time. Users will be notified of significant changes.
9.2. Continued use of the Service after changes are made constitutes acceptance of the updated policy.
Contact Information
For questions or requests related to data, please contact us by email at contato@btbot.com.br.